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The Sheldon Practice

Welcome to our new surgery website – we hope you find it useful

Non-urgent advice: You and your general practice

You and your general practice is a national guide on what you can expect from your GP surgery.  It also explains what you can do to get the best from the NHS.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

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You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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You can also provide feedback by contacting our ICB

NHS Birmingham and Solihull ICB

Email: bsol.patientexperience@nhs.net

Telephone: 0121 203 3313

Write to:

NHS Birmingham and Solihull Integrated Care Board,
Patient Experience and Complaints Team,
Alpha Tower,
8th Floor,
Suffolk Street Queensway,
Birmingham,
B1 1TT

Or by using Healthwatch

Healthwatch Birmingham and Solihull
Contact Us – Healthwatch Birmingham & Solihull